Customer Service Teamleader

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28/01/19
Customer Service Teamleader
Kallo (BE)
Permanent

As a global logistics service provider, Katoen Natie combines engineering, technology and port operations to offer worldwide, tailor-made solutions to the chemical and automotive industries, and to the consumer goods, electronics & retail sector. Katoen Natie has 181 logistic platforms and is active in 30 countries all over Europe, North America, South America and the Far East with a staff of more than 13.000 people.

•As a customer service teamleader you are responsible for a local CSR’s team, and a team in Moldova/Macedonia.
•You and your team take care of the needs of our customers. Your organize the complete workflow to meet customer timeframes.
•Communicate and coordinate with internal departments: sales, operations, finance.
•Follow up on customer interactions.
•Manage administration and maintain customer databases.

  • Very good communication skills in Dutch and English
  • Stress Tolerance
  • Experience in customer service
  • Attention to detail and accuracy
  • Like us you believe in customer-friendliness, economical thinking, and eagerness to learn
  • You are a problem solver
3 years
  • A no-nonsense culture where entrepreneurial skills are embraced
  • An opportunity to work in a continuously developing and growing environment
  • A job with responsibility and variety
  • The possibility to grow
Email CV + Application Letter with subject “Customer Service Teamleader

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